Shipping policy

Shipping Policy

At QJF, we are committed to ensuring your items are delivered safely and on time. Please read our shipping policy carefully to understand how your order will be processed and shipped:

• Processing Time:

  • Orders typically take 3-7 business days to be processed before they are shipped.
  • Customized items may require up to 7-10 business days for processing, as they are made to order with care and precision.

• Shipping Time:

  • Standard shipping generally takes 5-7 business days depending on your location.
  • Expedited shipping options may be available at an additional cost.

• Shipping Rates:

  • Shipping costs will be calculated at checkout based on the shipping method selected and your location.

• Order Tracking:

  • Once your order ships, you will receive a confirmation email with tracking information so you can monitor the progress of your delivery.

• Custom Orders:

  • For all customized items, shipping time begins once your order has been completed and is ready for shipment.

• Lost or Delayed Shipments:

  • While we do our best to ensure timely delivery, QJF cannot be held responsible for delays caused by shipping carriers or unexpected events. If your package is lost or significantly delayed, please contact us, and we’ll assist in resolving the issue.

• Shipping Address:

  • Please ensure that your shipping address is correct before placing your order. QJF is not responsible for items shipped to incorrect addresses provided by the customer.